Site Chat is a simple, intuitive site chat box which sends messages from your website to your WhatsApp or WhatsApp Business phone number.
Offering WhatsApp support builds trust with your users by offering them private chat support and lets you easily and professionally engage with visitor and generate new leads or sales on your store.
Site Chat adds a customizable WhatsApp button to the bottom right (or left) of your website, where users can click to open a WhatsApp style chat box and easily ask any questions they may have… With Site Chat, you can add multiple WhatsApp contacts or agents for sales, technical support and more… Add the agents name, WhatsApp number, work position and even avatars… Users can then select who they’d like to chat to on WhatsApp and then easily start chatting.
Site Chat for WhatsApp also integrates with WooCommerce, letting your site visitors easily enquire about your products over WhatsApp.
If something does not work, Get in contact and we’ll help as best and as quick as we can.
Site Chat Top Features
✅ Add a WhatsApp chat box to your website
✅ Live Preview as you build your WhatsApp box
✅ Adjust and style the contact box to make it suit your brand/website
✅ Add multiple agents for users to chose who they like to contact
✅ Edit all chat box copy to what you’d like it to say
✅ Full design settings to edit the button and content box
✅ Select to remove on tablet or mobile
🔸 Plus more
Fast & Intuitive
Site Chat is built using the latest web technologies… It’s lightweight, fast and very intuitive.
Set up your chat in no time with a super fast chat preview as you build… Offer personal, trusted support to your site visitors.
Site Chat Pro simply offers you extra functionality to improve the chat on your site.
See if Site Chat Pro offers what you want:
Below are the Premium features you’ll get with Site Chat Premium.
**Included with Site Chat Pro:**
🔸 Set agent ‘Times Available’
This will let you set the times when agents are available to chat, you can select to have them display and online and/or offline, or simply hide them if they are offline.
🔸 Add Group Chat or External links
Add links for users to join your WhatsApp groups or simply any other external links you may want your users to be able to easily link to.
🔸 Add Site Chat Notification(s)
Add a notification to your Site Chat to grab your visitors attention and then offer them discounts or coupons for specials that you may be offering, or simply alert your user to seasonal specials you are running.
This is a great feature to generals leads and hopefully increase sales!
🔸 Site Chat display & WooCommerce specific options
Select from more specific display options for your WhatsApp chat.
Display only on WooCommerce pages, only on the WooCommerce product pages, or choose specific pages that Site Chat is displayed on.
Override the Site Chat copy on WooCommerce product pages or exclude chat contacts/agent from product pages.
Change the Site Chat position on the WooCommerce product pages to sit within the product content and make the chat feel more like a product enquiry button… Plus the option to include the Product Title & URL in the users chat so that you know exactly which product they are enquiring about.
We’re always needing new translations, so please contact us if you are willing to help translate Site Chat into a language that we don’t have yet.
Site Chat does not require and other plugin to work, but it does work well with WooCommerce for product enquiries.
Installing Site Chat can be done either by searching for “Site Chat” via the
Plugins > Add New screen in your WordPress dashboard, or by using the following steps:
- Download the plugin via WordPress.org
- Upload the ZIP file through the
Plugins > Add New > Uploadscreen in your WordPress dashboard
- Activate the plugin through the
Pluginsmenu in WordPress
- Edit the Site Chat settings under
Settings > WhatsApp Settings
Configuration – Free & Pro
Navigate to Settings -> Site Chat Settings in your WordPress Dashboard.
The settings are self explanatory or they have helper hints to explain the setting functionality.
Where can I find the Settings page?
After installing the plugin, navigate to Dashboard -> Settings -> Site Chat Settings.
Is Site Chat GDPR compliant?
The free version of Site Chat does not use any cookies or save any user data.
The Pro version of Site Chat offers a notification feature for site managers to add a message for specials or discounts on the website… This feature uses a cookie to show and hide the notification for the users visiting the website, the cookie simply uses ‘true’ and ‘false’ for if the notification has been seen, it does not save any data on website visitors or anyone browsing the website.
How to add your WhatsApp number?
Enter a full phone number in international format, excluding any brackets, dashes and zeroes at the start of the phone number.
Your full number is: +27 (0) 82 4444 004
The number you’ll use: 27824444004
Once you’d added your number, we recommend testing it on the site front-end to make sure it’s working.
I found a bug… What do I do?
Please contact us so we can post a fix and get it working for you.
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